Software upgrade management: Managing software upgrades to ensure that the organizations software systems are running the latest, most secure versions.
Patch management: Installing and managing security patches to address vulnerabilities in software systems.
Software compatibility testing: Testing software systems to ensure that they are compatible with other systems and applications.
Performance monitoring: Monitoring software performance to identify and resolve any issues that may impact system performance.
Troubleshooting: Troubleshooting software issues to ensure that the systems are running smoothly.
Configuration management: Managing software configurations to ensure that the systems are configured correctly and consistently.
User support: Providing user support to help users understand and use the software systems effectively.
Documentation: Maintaining up-to-date software documentation, such as installation and user guides, to help users understand the software.
Backups: Implementing and maintaining backup procedures to ensure that the organizations data is protected in case of software failures.
Security monitoring: Monitoring software systems for security threats and vulnerabilities, and implementing security measures to protect against these threats.